退貨政策
深淵®商店退貨政策
RETURNS
Please contact us for a Return Authorization Number prior to any return. In general, unopened sealed product may be returned for refund within 14 days of purchase date. Shipping charges both ways, along with any non-refundable credit card fees, duties and taxes paid, will be deducted from your refund, unless the return is due to an error on our part.
Shipping damage or loss must be reported to ABYSS Headphones and the carrier/shipping company immediately. Any delay in reporting may limit the scope of your claim with the currier. Upon any shipping damage or loss, you as the receiving party are responsible for following up with the carrier/shipping company and completing all necessary paperwork to file a claim. Failure to do so will result in forfeiture of any potential refund due to such.
打開包裝：我們銷售的每種產品都是全新的。一旦外包裝破損或外紙箱打開，商品將被視為未庫存，並受以下概述的退貨政策的約束。任何打開的退貨必須處於全新的薄荷狀態，並具有所有原始製造商的包裝、材料和配件，包括說明手冊、包裝插頁和保修卡。原始製造商的標籤包裝應在到達您手中時包裝在外運輸紙箱內，以保護其內容物。請不要在製造商的包裝上書寫或放置標籤。
任何開放式包裹的具體退貨政策適用於每個類別，如下所示：
ABYSS耳機：這些產品包含昂貴的手工元件和飾面，如小羊皮耳墊和優質材料，並由使用者佩戴。一旦原始包裝被打開，它們就被視為已使用。已開立的退貨可以在購買日期后的14天內獲得授權，減去20%的重新入庫費，減去雙向運費，減去我們為在美國境外履行您的訂單而支付的任何不可退還的稅款和關稅（如果有）。
ABYSS WEARABLES: Replacement ear pads and headbands made specifically for your ABYSS headphone are personal items worn on your body. These items are not returnable.
JPS LABS電纜： 退貨可在購買之日起14天內獲得批准，減去15%的重新入庫費，減去雙向運費，減去任何不可退還的稅款和已支付的關稅（如果有）以履行您在美國境外的訂單。
電子產品：退貨可在購買之日起 14 天內獲得授權，減去 15% 的重新入庫費，減去雙向運費，減去我們為在美國境外履行您的訂單而支付的任何不可退還的稅款和關稅（如果有）。
SPECIAL ORDER ITEMS: Custom order product, such as those not shown in our store as normal inventory or labeled as such, are non-returnable, non-refundable. Once the order is placed your payment method is charged and we must bear all costs upfront associated with acquiring a brand new factory sealed product to fulfill your order.
StackZilla Racks：這些是定製的定製產品。產品發貨后，沒有退貨，沒有退款，沒有換貨。
退回信用：一旦我們收到並檢查您的物品，我們將記入您的帳戶。請在 7-10 天內將贈送金額顯示在您的帳戶中。我們只能向您用於支付訂單的同一信用帳戶發放退款。我們只能退還原始購買價格減去上述費用。
Any costs we bear to fulfill your order and for its return are nonrefundable. This includes non-refundable credit card and monthly payment finance fees, shipping both ways, as well as replacement cost of ear pads and headband with new, and other costs incurred in the returns process. Any damage to the product or accessories are not included in the fees above and any costs incurred to make as new may also be subtracted from any refund amount.
產品保修：請參閱深淵 保修資訊 頁面
退貨送貨位址
所有退貨都需要退貨授權號 （RA#）。在返回之前給我們 發電子郵件 。如果您沒有使用我們提供的回郵標籤，請務必通過可追溯的方法（我們建議使用 UPS 或 FedEx）發送至：
JPS Labs LLC
16 Lancaster Pkwy
Lancaster, NY 14086 USA
ATTN: RA# xxxxxx
Phone: +1 716-288-9112